We respect your right to privacy and provide you with the option to delete your account and associated data from AstroGPT. If you wish to delete your profile and associated data, please follow the instructions below.
How to Delete Your Data:
1. Send a deletion request.
To initiate the deletion process, send an email to [email protected] with the subject line “Request to Delete My Data”. In the email, please include the following information:
- Your full name.
- The email address associated with your account.
- A brief explanation of your request (e.g., “I would like to delete my account and all associated data”).
2. Confirm your request.
After receiving your request, our support team will send you a confirmation email to verify your identity and ensure the request was made by you. Please respond to this email to proceed with the deletion process.
3. Wait for confirmation.
Once your request has been verified, our team will process the deletion within 5 business days. You will receive a final confirmation email once your data has been permanently deleted.
What Happens After Deletion:
- All your personal data, including your profile and other associated information, will be removed from our system.
- Some data may be retained in archives in accordance with legal requirements (e.g., for tax reporting or investigation of violations). This data will not be used for any other purposes.
If You Encounter Issues:
If you have any questions or need assistance, please contact us by sending an email to [email protected]. We will assist you as soon as possible.